Brother inks, toners, tapes and thermal labels Keep your devices running smoothly with original ink and toner cartridges, tapes and thermal labels, the best quality paper packs and quick-change spare parts. Explore all supplies
Copy (4) One or more of my colours are not printing (blank). What can I do? The copy speed in "Best" quality mode is slower when a large capacity xD-Picture Card™ or SmartMedia® card is inserted into themedia slot. Vertical streaks appear in my copies. When I print, the pages are smudged with ink. What should I do?
Error Messages (21) "How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable toInit" "Unable to Print" "Unable to Scan" )? "Near Empty [Colour]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it? How can I clear the "INK EMPTY" message? How do I clear Machine Error 46? I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®. I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I replaced my ink cartridge but the LCD is still displaying "Near Empty". I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I’m using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Installthis Hardware". I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer. The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The LCD displays an error code (number). What does it mean? The message "No Device" appears when starting the "Status Monitor". When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: ThePaperPort Installer doesn't respond. When installing a mediacard into the slot, the message "Card is full" appears even though the card is not full. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is greyed out, usingWindows® XP/XP Professional x64 Edition. When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in externalink module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2)installed. What should I do? When trying to use the Brother ControlCenter2, the error "CC025" appears. Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges? Why does the LCD on my machine say 'INK EMPTY' when there is still Ink remaining? More
Fax (2) One or more of my colours are not printing (blank). What can I do? When I print, the pages are smudged with ink. What should I do?
Paper Feed / Paper Jam (3) Glossy Paper is not feeding correctly. How can I clear the "PAPER JAM" or "PRINTER JAM" error message? I am having issues with the paper feed. What can I do?
Print (22) Black Ink is still wet after printing on Glossy Paper Black Ink is still wet after printing on plain paper. How can I improve poor print quality? How do I print on an envelope? I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and imagesare jagged. I installed drivers from the bundled CD-ROM but I cannot print (Mac OS X 10.5 or greater) I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing theprinter driver and I cannot print. What should I do? I'm using Windows. Print speed is too slow. What can I do? I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader® I'm using Mac OS X 10.2 - 10.4 and I'm getting an error messages when I try to print. I'm using Mac OS X 10.5 or greater and I'm getting an error messages when I try to print. I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center","Printer Setup Utility", "Print & Fax" or "Print & Scan", but I cannot print. I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer. One or more of my colours are not printing (blank). What can I do? The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater) The white horizontal lines appears on the printed image from the PaperPort® software Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. When I print, the pages are smudged with ink. What should I do? When printing from Microsoft Word using Windows® 2000 or XP the document does not print on the paper size that I selected in theprinter driver. When printing from my Apple Mac OS® 10.x the print is coming out like a mirror image When selecting greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce thegreyscale image? Why can't I print when an ink cartridge is empty? More
Scan (16) I can print but cannot scan via network. (For Macintosh) I get the error message Type 1,010 when I am trying to scan into Mac OS® 9 I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in PhotoshopCS3 although I can scan with ControlCenter2 or other applications. What should I do? I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What canI do? I'm using Windows. The network scanning feature was working after I installed the driver but no longer works. What can I do? I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screenwill close. Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. The link icon for Outlook Express is not displayed in PaperPort®. The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows) What are the settings in the Scanner window used for on an Apple Mac? What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed? What is the PreScan option used for on an Apple Mac? When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comesout as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do? When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows XP Service Pack2 (SP2) installed. What should I do? Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP) Which E-mail packages are compatible with ControlCenter3? More
