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Connecting to a Computer (12) "Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I tryto install the driver. What should I do? I can no longer print from my PC via Bluetooth, even though I could print previously. I cannot connect my printer to a Windows 11 computer via USB. I cannot install the printer driver because the installation stops after I connect the printer to my computer. Printing is not possible. (USB connection) The paper settings specified from the server computer are not reflected on the client computer. The printer does not enter the sleep mode when it is connected via a wireless LAN. The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN. Use Remote Update to download files to your printer from a USB flash drive Use Remote Update to download files to your printer from an FTP server When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server) When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears:"Device driver software was not successfully installed". More
Connecting to a Mobile Device (2) How do I connect the printer to my mobile device via Bluetooth®? The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN.
Error Messages/LED Indications (6) "Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I tryto install the driver. What should I do? Error messages do not appear when using the USB connection of my printer. The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN. What do the indicator lights mean? When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears:"Device driver software was not successfully installed". When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. ConnectionDescription:" appears. What should I do?
Operating System (14) Creating a label with OpenOffice (Linux) Creating a label with GIMP (Linux) I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux) I cannot connect my printer to a Windows 11 computer via USB. I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp:`/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®) I cannot print LibreOffice documents in landscape orientation. (Linux) I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message whileinstalling the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®) Installing the LPR driver and CUPS wrapper driver (Linux®) My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021) Print free-length labels with the set length (Linux®) The driver installation finished successfully but I cannot print. (Linux) Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB. Uninstalling the printer drivers (Linux) When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server) More
Machine (9) Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printerdoes not turn on automatically. How can I reset the printer? How do I reset network settings? The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows) The power button does not light up. The power turns off automatically. The printer does not enter the sleep mode when it is connected via a wireless LAN. When I print a long label or many labels continuously, printing suddenly stops. Where can I find my Brother printer's serial number?
P-touch Editor (Windows) (20) How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows) I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows) I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup"dialogue box. (P-touch Editor 5.x for Windows) I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see onthe P-touch Editor screen. I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 forWindows) Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows) My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x forWindows) P-touch Editor sometimes crashes. (For Office 2013 or 2016 users) Some parts of the label are not printed. (P-touch Editor 5.x for Windows) The barcode number is not displayed below the barcode. (P-touch Editor for Windows) The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows) The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows) The printing date/time is not printed. (P-touch Editor 5.x for Windows) The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows) The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does notappear as normal. (P-touch Editor 5.x for Windows) The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows) The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows) When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x) When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. ConnectionDescription:" appears. What should I do? Why is the leading zero (0) missing after importing the database into P-touch Editor? More
Printing (19) I can no longer print from my PC via Bluetooth, even though I could print previously. I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup"dialogue box. (P-touch Editor 5.x for Windows) I connected multiple printers of the same model to one computer but can only print from one of them. I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see onthe P-touch Editor screen. My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x forWindows) My machine has suddenly stopped printing. My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021) My printer does not start to print the next label after printing a label. Printed barcodes cannot be read. Printing is not possible. (USB connection) Some parts of the label are not printed. (P-touch Editor 5.x for Windows) The barcode on a printed PDF file cannot be read. The printing date/time is not printed. (P-touch Editor 5.x for Windows) The printing has poor quality, white lines, or streaks. The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows) The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN. When I print a long label or many labels continuously, printing suddenly stops. When I print many continuous labels, part of the label data is printed twice. When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears:"Device driver software was not successfully installed". More
Software (4) Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printerdoes not turn on automatically. I cannot install the printer driver because the installation stops after I connect the printer to my computer. The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed.) Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
Uninstallation (3) How do I uninstall the printer driver? How to delete the registry information and files related to the printer driver How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
