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Error Messages (26) "Offline" appears on the Status Monitor. A message appears informing to "The optical photoconductor needs to be replaced. / The paper tray is almost empty. " onmy Macintosh. Cartridge Error Cooling Down Cover is Open Drum ! Drum End Soon Heater Error or Self-Diagnostic I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner"/ "Toner Ended" or the Toner LED is still on or flashing. Jam Inside Jam Tray No Drum No Paper No Toner Out of Memory Print Unable or Print Unable XX Replace Drum Replace Toner Service Call The Error LED is still on or flashing after I replace the drum unit with a new one. The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). Toner Ended Toner Low What do the LED indications mean? When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PCscreen. What do I do? Wrong Paper Type More
Fax (1) I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
Linux (9) Delete a network scanner entry. (Linux) I cannot install the driver when using the Driver Install Tool. (Linux) I want to print using CUPS while keeping SELinux enabled. (Linux) I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux) Large characters are printed incorrectly. (Linux) Print command (cupswrapper). (Linux) Uninstall printer drivers (Linux) Uninstall Scan-key-tool. (Linux) Uninstall the scanner driver. (Linux)
Mobile (1) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
Others (2) I can see some steam or moisture from the vents when printing. The top cover of my Brother machine becomes hot.
Paper Feed / Paper Jam (3) A blank page is fed from my Brother machine even though I didn't try to print or copy documents. Jam Inside Jam Tray
Print (14) Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? Cancel print jobs using the printer control panel. Cannot print after a Windows 10 update (June 2020) Change the printer driver settings (Windows / macOS) I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) I'm having a problem with the print quality. My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021) Some characters are missing when printing PDF files from Adobe® Acrobat® /Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this? The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The printer is not printing or prints unexpectedly. The printer status is Offline or Paused. The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word2010. Turn the Toner Save Mode on or off. More
Scan (4) Can I print from or scan to an Android™ Smartphone? Can I print from or scan to an iPhone, iPod Touch or iPad? I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).