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Error Messages (27) "This app is preventing shutdown" and "Brother Help" messages appear and computer does not shutdown (Windows10) All Blank Page Skipped Authenticate Error (Scan to FTP) Cover is Open Document Jam Other Error (Other Error) Out of Memory Plastic Card Jam Rename the File (Scan to USB) Replace Pad Replace Parts Replace Roller Sending Error (Scan to FTP) Server Time Out (Scan to FTP) Service Call The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up myBrother machine with a network connection (OS X v.10.10.x). TWAIN errors appear when starting to scan. (Macintosh) TWAIN or WIA errors appear when starting to scan. (Windows) Unable to Scan XX Unusable Device (Other Error) USB Access Error USB Flash Drive is Full (Scan to USB) USB Hub Not Supported (Scan to USB) or Other Error USB Write-protected What do the LED indications mean? When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PCscreen. What do I do? When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202","Error CC4-202", "Error CC3-205" or "Error CC4-205". More
Fax (1) I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
Linux (16) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) Delete a network scanner entry. (Linux) I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file ordirectory" error on Gentoo (Linux) I want to print using CUPS while keeping SELinux enabled. (Linux) I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux) Large characters are printed incorrectly. (Linux) My machine prints 2-sided when I select 1-sided printing in the driver (Linux) Pre-Required Procedures (Linux) Scan using XSane or GIMP (Linux) The downloaded driver's name is different from my machine's name. (Linux) The driver installation finished successfully but I cannot print. (Linux) The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux) To install the printer driver easily using a tool. (Linux) Uninstall printer drivers (Linux) Uninstall Scan-key-tool. (Linux) Uninstall the scanner driver. (Linux) More
Mobile (7) Can I print from and scan to iPhone, iPod Touch and iPad? Can I print from or scan to Android™ Smartphone? Scan from the Brother iPrint&Scan application using Windows Phone. Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch. Scanned documents are black when I view them in Brother Image Viewer (Android™) The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewerapplication. What is Brother iPrint&Scan?
Others (3) Start key does not work. The machine is in Sleep Mode (power save mode). The scan speed is too slow.
Paper Feed / Paper Jam (7) A plastic card error occurs. Document Jam Load Documents Multifeed My Brother machine doesn't feed a card for scanning. Plastic Card Jam The document was not fed.
Print (4) Can I print from and scan to iPhone, iPod Touch and iPad? Can I print from or scan to Android™ Smartphone? I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) Printing / Scanning with a mobile device
Scan (41) "ControlCenter needs to be updated." - macOS 10.15 Catalina A page that is not a blank page is skipped. A plastic card error occurs. Authenticate Error (Scan to FTP) Bleed through is seen in the scanned image. Can I print from and scan to iPhone, iPod Touch and iPad? Can I print from or scan to Android™ Smartphone? Cannot find how to configure the settings to scan from the Control Panel of the machine. Cannot scan a long document. Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac) Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows) Changing scan settings in ControlCenter. Colours in the scanned image are dark. Configuring frequently-used scan settings on your computer. How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier) I cannot start ControlCenter. I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) Load Documents My Brother machine doesn't feed a card for scanning. My scanned image is missing. OCR does not work. Paper suitable for scanning Plastic Card Jam Printing / Scanning with a mobile device Scan from the Brother iPrint&Scan application using Windows Phone. Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch. Scanned documents are black when I view them in Brother Image Viewer (Android™) Sending Error (Scan to FTP) Server Time Out (Scan to FTP) The document was not fed. The machine is in Offline Mode. The machine pauses for about 3 seconds between each page when scanning. The scan quality is poor. The scan speed is too slow. The scanned image is skewed. TWAIN errors appear when starting to scan. (Macintosh) TWAIN or WIA errors appear when starting to scan. (Windows) USB Flash Drive is Full (Scan to USB) Vertical lines are seen in the scanned image. When I try to scan the document, the scanner application crashes. (OS X 10.11) When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202","Error CC4-202", "Error CC3-205" or "Error CC4-205". More
